Comfort Doctors Inc - 5707 Weatherstone Way, Johnsburg

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Reviews about Comfort Doctors Inc

• bryan alfaro
  ★ ★ ★ ★ ★
  Furnace was giving us issues got a call back right away from Jason. He arrived quickly and correctly diagnosed the issue. Before we knew it we had heat again, we would highly reccomend them. Thanks!
• Scott Campbell
  ★ ★ ☆ ☆ ☆
  Had them come out for there spring special for A/C tune up. They tested freon and it was low. Was told my only option was to replace A/C unit for $3100, or they could fill the freon for $150 a pound (needed 3 pounds) and add a stop leak for $140. There was no mention of trying to figure out where the leak was and replace only parts of possible. Service man didn't seem to even want to talk about any other options besides replacement. At the moment I decided to just add freon and not stop leak because in the 7 years I have been at the house freon had never been added, but last year I was told it was low, also knowing that the old freon is on its way out so will have to replace unit in the next year or two.
  
  Since then I have called other service companies and have found that thier freon charge is $50-25 less per pound, and that they offer services to find leaks and fix the problem rather than just replace the unit.
  
  I used them back in 2012 for the same thing and the charged me 300-400 for a part I later was told by a different service man the following year that it should have cost 1/2 that.
  
  Feel that this company is just in it for the sales of new units rather than repair. I be will not be using them again for any services. I believe they are the cheapest for tune up because they only offer that or replacement and extreme expensive prices for service and parts outside of replacement of there is a problem.
  
  Be warned the two times I have used them for 70 dollars tune up my bills have been $500-600, and then have found later that it could have been repaired for cheaper.
  
  Will not be using again.
• bryan alfaro
  ★ ★ ★ ★ ★
  Furnace was giving us issues got a call back right away from Jason. He arrived quickly and correctly diagnosed the issue. Before we knew it we had heat again, we would highly reccomend them. Thanks!

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